This article contains the FAQs for the CW400 Series Ninja Extended Life™ Ceramic Cookware. This supports the following SKUs: CW49011, CW40020 and CW40026.
Product Specifications
How long are the handles on the pans?
What type of cooking surface will my pan work on?
Cleaning/Maintenance
How do I clean my pans?
Allow cookware to cool completely before washing. Never immerse a hot pan in cold water, as this may lead to irreparable warping. Always clean cookware thoroughly after use, as grease buildup over time can lead to food sticking. If you notice grease or discoloring on the stainless steel handles or stainless steel induction base, clean thoroughly with baking soda and white vinegar, then wipe with a sponge or soft cloth.
Use automatic dishwashing detergent without bleach or citrus additives. Prolonged, regular dishwashing may eventually mark or discolor your cookware. If regularly washed in the dishwasher, some darkening of the exterior of the base may occur—this is normal and will not affect cooking performance.
Use mild liquid dish soap. Abrasive pads and sponges should only be used if they are approved for use on nonstick cookware. DO NOT use abrasive cleaners or cleaning pads not rated for nonstick cookware, as they can damage cookware.
How can I safely remove sticky and/or burnt on debris from my pan?
How can I clean my stainless steel handles or induction base?
Cooking
Is it safe to use my pan in the oven?
Yes, all Ninja Extended Life™ Ceramic Cookware and lids are oven-safe up to 550°F.* Easily go from stovetop to oven to finish cooking meats, brown toppings, or bake.
*For the CW400 series, pans are oven-safe up to 400°F.
Is it safe to use my pan under a broiler?
Yes, Ninja Extended Life™ Ceramic Cookware and lids oven safe up to 550°F.* Easily go from stovetop to oven to finish cooking meats, brown toppings, or bake. If using under the broiler, make sure your temperature is no higher than 550°F and that there is space between the pan and the top of the oven.
*For CW400 series, pans are oven safe up to 400°F so broiler use is not recommended.
Is it safe to deep fry in my pan?
What temperature should I use when cooking?
- Use high heat for boiling liquids and searing. Never leave an empty pan on high for more than 2 or 3 minutes as this can damage the pan and lead to sticking.
- Use medium-high heat for sautéing, frying, and stir-frying.
- Use medium heat for reducing liquids and making pancakes, sandwiches, and omelets.
- Use low heat to warm foods, simmer ingredients, or prepare delicate sauces.
What types of utensils can I use in my pans?
What types of oils are safe to use?
Why is there a popping/crackling sound coming from the lid when cooking??
Two things can happen that can cause this noise:
- Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/crackling/hissing sound. This is normal and will not affect cooking performance.
- As the lid heats up and the glass and stainless steel start to expand slightly, rubbing can occur from the thermal expansion and create noise. There is no need for concern.
Should I pre-heat my cookware and when do I know that it's ready for cooking?
We recommend pre-heating your pan for 1-2 minutes at the same temperature that you intend to use when cooking. DO NOT use a hotter temperature to heat your pan than intended for cooking.
To determine if your pan is ready for use, simply add a few drops of water. If you hear a sizzle, the pan is ready for use. If not, continue pre-heating.
Why does food sometimes stick to my pans?
Preparing to Use
Do I need to season my pans?
Can I use cooking spray in my pans?
Storage
What is the best way to store my pans?
Other
How long is the warranty? What does the warranty cover?
Do the handles get hot?
Our long handles on the frying pan and sauté pan are designed to be comfortable to hold and designed to stay cool when used on the stovetop. However, the short side handles on the stock pot and longer cooking times can lead to the handles getting warm, and all handles will be hot when used in the oven.
For the CW400 series, our exclusively designed silicone over-molded cool-touch handles are comfortable to hold and designed to stay cool when used on the stovetop.
Why are the outsides of my pans discolored?
If cooking on a gas range, do not allow the flame to rise along the outside of the pan, as this may lead to discoloration.