SP150 Series Ninja® Flip Toaster Oven and Air Fryer - FAQs


 

Product Usage Questions

Where is the power button located?

The power button is located on the bottom left side of the control panel. 

Does the oven pause when I open the door during cooking?

No. To pause the oven, simply press the dial, which serves as the START/STOP button. 

When should I use the air fry basket?

Use the air fry basket in the top rails with the Air Fry and Dehydrate functions to maximize airflow. When cooking foods that may drip, slide the Sheet Pan into the bottom rails to catch any drippings from hitting the bottom heating elements.

Do I have to rotate the air fry basket while cooking?

Yes. It is important to rotate or flip your food for consistent browning and crispiness. For best results, follow the recipe or cooking chart to see how often you should rotate ingredients while cooking.   

Do I need to add oil when air frying?

Although oil is not required, we recommend that you start with one tablespoon and adjust it for personal preference or otherwise that you use the amount of oil suggested in your recipe.  

When do I use the sheet pan?

Use the sheet pan for any cooking function. Place the air fry basket on the rails above the sheet pan when air frying foods that drip, such as marinated ingredients like chicken wings and steak. 

Can I use parchment paper?

Yes. Parchment paper can be used in the unit the same way that you would use it in your conventional oven. Make sure the parchment paper is not touching the interior side walls or top heating elements. 

Can I use aluminum foil?

Yes. Use aluminum foil on the Sheet Pan or wire rack for easy cleaning after cooking. Make sure the aluminum is not touching the top heating elements. Do not wrap the crumb tray in aluminum foil.

How do I know if the oven is on?

When the unit is powered on, the digital display will light up along with all the function buttons. 

Do I need to add preheating time when setting a cook time?

The unit will automatically preheat when using Pizza, Air Fry, Air Roast, and Bake. Preheat is not necessary or available when using Broil, Toast, Bagel, and Dehydrate.

How do I set the timer?

Press the TIME/SLICES +/- buttons to set the time. You can change the time at any point during cooking by using the TIME/SLICES +/- buttons.  

How do I set the temperature?

Press the TEMP/SHADE +/- buttons to set the temperature. You can change the temperature at any point during cooking by pressing the TEMP/SHADE +/- buttons.  

Can I adjust the cook time and/or temperature once the unit is running?

Yes, you can adjust the cook time and/or temperature at any point during cooking by pressing the TIME/SLICES +/- buttons and TEMP/SHADE +/- buttons. Times and temperatures are always affected by the type of food, amount of food, whether accessories are placed correctly, and whether preheating instructions have been followed. Always keep an eye on your food while cooking.

Do I need to defrost frozen foods before air frying them?

It depends on the food. We recommend to follow package instructions.

Is it safe to put the air fry basket and sheet pan on my countertop?

Place the air fry basket and sheet pan on heat-safe surfaces only, and use caution when handling, as they will get hot during cooking. You can place accessories on top of the oven. Use a hot pad or trivet to prevent sliding.

How do I store my Ninja Foodi?
  1. Hold handles on each side of the unit.
  2. Lift and flip unit onto its side.
  3. Leave the unit in the upright position when storing.
What is the difference between the Toast and Bagel functions?

The Toast function is specifically programmed to toast bread, while the Bagel function is specifically programmed to toast bagels. Both functions have been pre-programmed to consider the thickness and standard cook times of bread, bagels, and muffins. 

Why is the fan running during the Bake, Air Fry, and Air Roast functions?

The unit's fan will automatically turn on during the Bake, Air Fry, and Air Roast functions to keep the control panel cool to the touch during cooking.

Can I use the sheet pan instead of the air fry basket with the Air Fry function?

Yes, but crispiness results may vary.

Do I need to adjust the cook times and temperatures of traditional oven recipes?

You can follow traditional recipes and package instructions with the Bake function. When preparing traditional oven recipes using the Pizza and Air Roast functions, food will cook faster than instructed on packages or in traditional recipes. Always keep an eye on your food while cooking. 

Do I need to adjust the cook times and temperatures of traditional oven recipes?

You can follow traditional recipes and package instructions with the Bake function. When preparing traditional oven recipes using the Air Roast function, lower cook time by 30% and temperature by 25°F. Frozen pizzas may cook faster than package instructions using the Pizza function.

Should I add my ingredients before or after preheating?

For Air Roast, Air Fry, and Bake, preheating is not required but adding ingredients before preheat completes may impact cooking performance. Toast, Bagel, Broil, and Dehydrate do not have preheat.

Why is my food undercooked or overcooked?

This oven cooks faster than a traditional oven. Refer to the Inspiration Guide for guidance. 

Do not add food until recommended preheat time is complete. For best results, check progress throughout cooking, and remove food if desired level of doneness has been achieved. Remove food immediately after the cook time is complete to avoid overcooking.


 

General Questions

What do the different functions do?
  • AIR FRY: Make fast, extra-crispy foods – such as chicken wings, French fries, and chicken nuggets – with little to no added oil.
  • AIR ROAST: Achieve a crispy outside and perfectly cooked inside for full-sized sheet pan meals, thicker proteins, and roasted veggies.
  • BROIL: Broil meat and fish and evenly brown the tops of casseroles.
  • BAKE: Evenly bakes cookies, brownies, cakes, and more.
  • BAGEL: Perfectly toast up to 6 bagel halves when they’re placed cut-side up on the wire rack.
  • TOAST: Evenly toast up to 6 slices of bread to the perfect level of darkness.  
  • DEHYDRATE: Dehydrate meats, fruits, and vegetables for healthy snacks.
  • PIZZA: Cook frozen or homemade pizza evenly. 
What are the internal dimensions and capacity of the oven?

0.62 cubic feet; 13.07"L x 12.59"D x 4.01"H

Is the air fry basket nonstick?

No. To minimize sticking, spray the air fry basket with cooking spray. 

What is the capacity of the air fry basket?

The air fry basket holds up to 4 pounds of fries or wings. 

Is the sheet pan nonstick?

No, the sheet pan is enamel. We recommend lining the sheet pan with aluminum foil/parchment paper or lightly coating with recommended oils for easy clean up after cooking. Soak the sheet pan in warm, soapy water overnight for stuck-on grease. 

What is the wattage?

This unit is 1800 watts. 

What is the temperature range for each function?

The temperature range varies depending on the function:

  •  AIR FRY: 250°F–450°F
  • AIR ROAST: 250°F–450°F
  • BROIL: 400°F (Lo) or 450°F (Hi)
  • BAKE: 250°F–450°F
  • TOAST: 450°F
  • BAGEL: 450°F
  • DEHYDRATE: 85°F–200°F
  • PIZZA: 250°F–450°F
What are the timer increments?

The timer increments vary depending on the function: 

  • AIR FRY: 1-minute increments up to 1 hour
  • AIR ROAST: 1-minute increments up to 1 hours
  • BROIL: 10 -second increments up to 30 minutes  
  • BAKE: 1-minute increments up to 2 hours
  • TOAST: Total time ranging from 30 seconds to 10 minutes in increments adjusted by the shade level/slice settings
  • BAGEL: Total time ranging from 30 seconds to 10 minutes in increments adjusted by the shade level/slice settings
  • DEHYDRATE: 15-minute increments up to 12 hours
  • PIZZA:  1-minute increments up to 2 hours
What is the exterior of the unit made of?

The outside of the unit is stainless steel. 

Will the outside of the oven get hot?

The outside of the unit and glass window will heat up during cooking, but the control panel and door handle will remain cool to touch.

What is the warranty?

The Ninja Flip Toaster Oven and Air Fry has 1-year limited warranty.

How long is the power cord?

The power cord is approximately 32 inches long. 

Can I use my own pans and dishes in the oven?

Yes, as long as they are oven safe up to 450°F.

Why is my unit generating smoke?

There may be grease on the heating elements. Ensure you are placing the sheet pan in the bottom rails when using the air fry basket or wire rack, which will stop food from dropping onto the bottom heating elements. Also ensure that no food is directly contacting the top heating elements or the top of the cooking cavity.

If problem persists, run a Toast cycle on shade 7 with accessories removed; this will burn off any additional grease on the heating elements causing smoke.


The wrong cooking oil may have been used. Ensure that you are using one of the recommended oils: Canola, Refined Coconut, Avocado, Grapeseed, and Vegetable. Not recommended: Olive Oil, Butter, Margarine.
 
The marinade may have been heated for too long. If you are using a marinade, ensure that you are applying it halfway through the cooking cycle; applying it earlier will result in smoking/burning of the marinade.


The temperature may be set too high for the food getting cooked. Cook any fatty foods at 375°F or lower.


If units are smoking due to fatty foods, incorrect oil, lack of cleaning, or marinade added earlier than halfway through the cooking cycle, they should not be replaced.

Can I restore the unit to its default settings?

Yes, to restore the oven’s default settings for each function, press the START/STOP and Light buttons simultaneously for 5 seconds. The oven will remember the last setting used for each function, even if you unplug it.

Why is steam coming out from the oven door?

This is normal. The door is vented to release steam created by foods with a high moisture content. 

Why is water dripping onto the counter from under the door?

This is normal. The condensation created by foods with a high moisture content (such as frozen breads) may run down the inside of the door and drip onto the counter.

Why does the HOT indicator appear on the display?

This indicator appears when the unit is hot and will turn off when the oven is cool enough to be flipped up for storage or cleaning. 

Why does "FLIP" appear on the display?

Flip message will appear when the oven is cool enough to flip up for storage or cleaning. 'Flip' message is displayed for a maximum of 10 minutes on the control panel. 

Why is my toast burnt or underdone?
  1. Make sure you have set the correct slice number and shade level. The oven has preset times that correlate with each setting. If the slice number does not match the number of slices of bread in the oven, results may vary from the desired shade level.
  2. If bread is frozen or stale, this may affect toast time.
  3. Ensure you placing the slices on a wire rack in the middle rack position.
  4. For drier or stale bread, adjust shade lower than your standard setting. 
     For freshly baked, whole wheat, and frozen breads, adjust the shade higher than your standard setting.
  5. For thick-cut pieces, adjust the shade higher than your standard setting. Be sure to slice bread evenly for consistent toasting. 
    Very thin slices may burn. Use the lowest shade selection and monitor while toasting.


 

Cleaning Questions

Why are my bagels burnt or underdone?
  1. Make sure you have set the correct slice number and shade level. The oven has preset times that correlate with each setting. If the slice number does not match the number of slices of bagel in the oven, results may vary from the desired shade level.
  2. If bagel is frozen or stale, this may affect toast time.
  3. Ensure you placing the slices on a wire rack in the middle rack position.
  4. For drier or stale bagels, adjust shade lower than your standard setting. 
     For freshly baked, whole wheat, or frozen bagels, adjust the shade higher than your standard setting.
  5. For thick-cut pieces, adjust the shade higher than your standard setting. Be sure to slice bagels evenly for consistent toasting. 
     Very thin slices may burn. Use the lowest shade selection and monitor while toasting.
How do I clean the unit?

Everyday Cleaning:
 1. Unplug the unit from the wall outlet and allow it to cool down before cleaning.
 2. Empty the crumb tray by sliding it out of the oven when the oven is in the flipped-down position.
 3. To clean the exterior of the main unit and the control panel, wipe clean with a damp cloth.
 4. The unit interior and crumb tray should be cleaned after every use or grease build up will be harder to clean overtime.
 
 Deep Cleaning:
 1. Allow the unit to cool down then unplug the unit from the outlet before cleaning.
 2. Remove all accessories from the unit, including the crumb tray, and wash separately. Use a non-abrasive cleaning brush to wash the air fry basket more thoroughly. Soak accessories overnight in hot, soapy water. The air fry basket and wire rack can be put in the dishwasher, but may wear more quickly over time.
3. Use warm, soapy water and a soft cloth to wash the oven’s interior. DO NOT use abrasive cleaners, scrubbing
 brushes, or chemical cleaners, as they will damage the oven.
 4. To prolong use of accessories, hand-wash with warm, soapy water.
 5. Thoroughly dry all parts before placing them back in the oven.

Which accessories are dishwasher safe?

Dishwasher-Safe Accessories but Hand-Wash Recommended:
 Air Fry Basket 
 Wire Rack
 Non-Dishwasher-Safe Accessories:
 Crumb Tray
 Sheet Pan