BC200/BC250 Series Ninja Blast Max Portable Blender - FAQs

This article contains the BC200/BC250 Series Ninja Blast Max Portable Blender FAQs. This supports the following models: BC200GY, BC200LD, BC200MT, BC251CNV, BC251CGY, BC251CLD, BC251CSL, BC251GY, BC251IV, BC251LD, BC251MT, BC251NV, BC251PK and BC251SL.


 

Operational Questions

How do I turn the unit on? What do the Power Button LEDs mean?

Press and hold the Power button until the blending LEDs illuminate. Power icon will illuminate with the battery life color when the unit has power.

How do I charge the Ninja Blast™ Max?

Your blender’s motor base is rechargeable and comes with a Ninja charging cable. Use this cable only to charge your blender. Plug the charging cable into an active power outlet and insert the charger into your blender through the charging port located on the back of the motor base. Ensure the silicone charging cover does not interfere with the charging cable contact. A full charge can take up to 3 hours. You will see a flashing green light when the unit is charged and a solid green slight when the battery is fully charged.

How often will the Ninja Blast™ Max require charging?

Frequency of charging depends on how often you blend and what you are blending. Best practices are to charge you motor base after each use to ensure you always have enough charge to get you through your day!

What are the different blend modes and how do I activate them?

There are three unique blending modes on Ninja Blast™ Max: Blend, Crush and Smoothie. 

Blend mode is a manual 30-second run. Use the Blend mode for lighter blends, like protein shakes or milkshakes. 

Crush mode is an Auto-iQ program, which uses specific pulses and pauses of blending to get the optimal output for drinks with a lot of ice and liquid, like frozen drinks.

Smoothie mode is an Auto-iQ programs, which uses a different sequence of pulses and pauses for the optimal output for fresh and frozen fruit smoothies. (Not available on the BC20X model)

To activate the 30-second blend mode, press the Blend button once.

To activate the Smoothie program, press the Smoothie button once for a pre-programmed run time.

To activate the Crush program, press the Crush button once for a pre-programmed run time.

To cancel any mode during the blending process, press the selected button again.

Can I remove the blades from the vessel/cup?

The Crush Blade Assembly is not removable from the vessel. 

How can I maximize my battery life?

Extreme temperatures can have a negative impact on battery life of your unit. Keep your motor base out of extremely hot environments, such as hot cars, and extremely cold environments to prolong your unit’s battery life. 

Another way to maximize battery life is to always use the proper amount of liquid when blending. The tougher the ingredients are to process; the more battery power is required to blend. Using the appropriate amount of liquid first (at least 6oz to the Min Liquid Line or more if using more frozen ingredients) first will help prolong battery life. 

Can the Ninja Blast™ Max be charged with another charging cable?

No, the Ninja Blast™ Max cannot be charged with another charging cable. 

 

Product Specs

What is the blending capacity of the blending vessel/cup?

The maximum capacity of the blending vessel is 22 oz. with a MAX FILL of 18 oz. This is to account for ingredient expansion during blending. - All other Skus

The maximum capacity of the blending vessel is 20 oz. with a MAX FILL of 16 oz. This is to account for ingredient expansion during blending. - BC20X models

Is the blending vessel/cup microwave safe and freezer safe?

No, the vessel is not microwave safe or freezer safe. 

How many blending cycles are in a full charge?

The number of blends per charge depends on how often you blend and what you are blending. Best practices are to charge you motor base after each use to ensure you always have enough charge to get you through your day!

For more information on how to extend your battery life, go to “How do I maximize the battery life”

How much does the unit weight?

The unit weights approximately 2.5 lbs. fully assembled. 

Can I replace the battery?

No, the battery is not removable and cannot be replaced. Call Customer Service at 1-877-646-5288 if you suspect there is an issue with your unit’s battery.

 
 

Blending Questions

Why are ingredients not mixing properly?

Ensure the proper order of ingredients are followed:

1. First pour in liquid to MIN LIQUID (6 oz.) line. 
2. Add fresh fruits and vegetables.
3. Next add leafy greens and herbs. 
4. Then add any dry or sticky ingredients like seeds, powders, and nut butters.
5. Top off/ finish with ice or frozen ingredients. 
 
 If the ingredients are still not mixing properly try these steps on their own or together (if needed): 
 
1. Adding 1 tbsp to ¼ cup more liquid between blend cycles. 

2. Shake the blender while it is blending to move ingredients around. 

3. Turn the blender upside down, press the BLEND button to start the blades, then return the blender to an upright position to continue blending. This ensures the blades get up to speed before meeting the ingredients. 

4. Manually adjust vessel contents using a long utensil. Make sure the vessel is off the motor base or the motor base is OFF to avoid unintended blade activation. 

How long are the blending cycles?

Depending on the blending program selected, your blender will run for a pre-set amount of time. 

  • Blend Button: 30 seconds of continuous blending.
  • Crush (Auto-iQ): a pre-programmed pulses and pauses lasting for ~30 seconds.
  • Smoothie (Auto-iQ): a pre-programmed pulses and pauses lasting for ~30 seconds. (Not available on the BC20X Model)

All programs can be cancelled at any time by pressing the Start/Stop button again. 

Can I blend while the unit is charging?

You can blend while the unit is plugged in however, the unit will stop receiving a charge when it is running a blend cycle. Charging will resume when blending is complete. 

What is the MAX FILL line?

The MAX FILL line accounts for blender contents to expanding during the blending process. MAX FILL line is marked at 16 oz. The blending performance may be affected if ingredients are filled above the MAX FILL line. - All other SKUs

The MAX FILL line accounts for blender contents to expanding during the blending process. MAX FILL line is marked at 18 oz. The blending performance may be affected if ingredients are filled above the MAX FILL line. - BC20X model

What is the MIN LIQUID line?

The MIN LIQUID line is marked at 6 oz which is the recommended amount of liquid to successfully blend ingredients on your first blend. The blending performance may be affected if the liquid is below the MIN LIQUID line. If using more frozen ingredients than fresh, add more liquid. 

Can the Ninja Blast™ Max crush ice and frozen fruit?

Yes, Ninja Blast™ Max can crush ice and frozen fruit with ease using the Auto iQ functions, as those are designed with pulses and pauses in the programs. “Crush” functions for blending tough ingredients like ice and use or “Smoothie” to blend frozen and fresh fruit. - All other SKUs

Yes, Ninja Blast™ Max can crush ice and frozen fruit with ease. Use the Auto-iQ “Crush” function for blending tough ingredients, like frozen fruit and ice, as the mode is designed with pulses and pauses in the program. - BC20X model

Can I blend hot or carbonated liquids in the Ninja Blast™ Max?

No, do not blend hot or carbonated liquids in the blender. It may cause damage to the unit and/or pressure buildup that could cause bodily harm. 

How do I do a multi-step blend?

Blend softer ingredients first to move the load down into the vessel, then add and blend additional ingredients, like frozen fruit or ice. Ensure there is enough liquid at every stage to blend efficiently. Ingredients should move while blending if proper amount of liquid was added. 

Where can I find recipes for my Ninja Blast™ Max?

The blender comes with a 5-recipe inspiration guide to get you started, and ninjakitchen.com has more recipes to choose from. Go to ninjakitchen.com/BC100 Series

Are there ingredients I cannot use in my Ninja Blast™ Max?

DO NOT blend hot liquids or carbonated liquids, as doing so may cause pressure buildup, resulting in risk of burns or other injuries to the you. The blender is not intended to be used for dry blending without liquid.

Why am I unable to blend?

Ensure the unit is powered ON pressing the Power Button. When the blender is on, the blending program LEDs and Power Button will illuminate.
 
If the buttons above are present but displaying any of the following LED colors and patterns, follow the instructions to solve the error.
 
Blend Programs Flashing WHITE: Vessel and base are not aligned. Ensure the vessel and motor base are assembled correctly. Install the vessel onto the motor base by rotating the vessel clockwise until you hear a click. 
 
Power Icon Flashing RED: Unit has no battery remaining and requires charging. Plug unit in using the provided charging cable. A full charge may take up to 3 hours.
 
Selected Blend Program Flashes PURPLE: Blades are blocked by ingredients in the vessel, or the load is too heavy for the motor. 

To solve for the blades being blocked by vessel contents (like frozen fruit or ice) shake the vessel to dislodge ingredients. If needed, turn the motor base off and open the lid to stir contents with a utensil. Return lid and re-blend. You can also turn the motor base and vessel upside down, restart a blend cycle, then turn the blender right side up. If there are any contents blocking the blades, this method ensures the blades can get up to speed before meeting the vessel contents. 

To solve for the heavy load, add more liquid to loosen up the smoothie and shake while blending to move ingredients towards the blades. 

Blending Programs Flashing ORANGE LEDs: Motor overheating error. Let motor base sit at room temperature to cool down for 60 minutes before next use. During this error, the motor base will not charge until its cooled down.

What can I make in this portable blender?

You can blend super smooth frozen fruit smoothies, protein shakes, and protein drinks, as well as dips, salsas, and dressings. 

Can I use the blender without the motor base?

You may take the Twist-and- Go vessel on the go without the motor base after blending, but you will not be able to blend without the motor base attached. 

My blender stops before the blend program has finished.

Your smoothie or output may be too thick, or your blades may be blocked. The liquid should be filled at or above the MIN LIQUID line before adding solid ingredients. If you are blending more frozen ingredients than fresh, more liquid may be needed. If you see orange LED lights blinking, your motor base is experiencing an overheating error and must come back to room temperature. Let sit for 60 minutes. 

 

To keep the contents of your vessel/cup fresh, you can detach the motor base and place the vessel/cup in the fridge while waiting.

If you see a purple LED on the selected blend program button, your blades are blocked, or your smoothie is too thick for the motor base. Shake the blender to dislodge the blockage, add more liquid, or turn off the motor base and use a long utensil to dislodge the blockage.


 

Cleaning Questions

How do I clean the blending vessel/ cup?

There are a few simple ways to clean your blender. 


Quick Clean

Remove vessel from motor base and add warm (not hot) water to up to the MIN LIQUID line. Add one small drop of dish soap. Securely attach the lid, then attach the vessel to the motor base and press BLEND. After blending is complete, remove the vessel from the motor base and pour out the contents. Rinse vessel again with warm water and air-dry.

Hand Washing

Remove the vessel from the motor base and wash the lid and vessel with warm (not hot), soapy water. Use a dishwashing utensil to clean the CrushBlade™ Assembly inside the vessel. Exercise care when cleaning the CrushBlade™ Assembly as the blades are sharp. Wipe the motor base with a clean, slightly damp cloth if needed.

DO NOT expose the motor base to water or liquids. Thoroughly rinse and air-dry all proper parts.

Dishwasher

Vessel and sip lid are top-rack dishwasher safe. DO NOT use a heated dry cycle. Ensure the vessel and sip lid are removed from the motor base before being placed in the dishwasher.

Can I get the motor base wet?

No, the blender's motor base is not water resistant and should not be exposed to liquid. To clean, use a damp cloth to wipe the motor base if needed. 

What if I get the motor base or charging port wet?

If the motor base or charging port gets wet, let the motor base air dry for at least 60 minutes before charging or using the unit again. 

To keep the contents of your vessel/cup fresh, you can detach the motor base and place the vessel/cup in the fridge while waiting.

Are all parts dishwasher safe?

All parts except the motor base are top-rack dishwasher safe. DO NOT run your dishwasher on a heated cycle as this may deform the vessel and lid. 

 

General Questions

How do I store the unit?

Ensure the unit is fully dry and assembled prior to storing. Store the unit on your countertop or in your cabinets.

Can I put the blending vessel/cup in the fridge?

Yes, the Ninja Blast ™ Max blending vessel is perfect for meal prepping. Ensure the vessel is disconnected from the motor base before putting the vessel in the fridge. Fill your blending with your contents and store in the fridge until ready to use. Do not leave the blender filled with contents for prolonged periods to prevent content spoilage. 

Why is my blender not charging?

Ensure you are using the correct charging cable provided by Ninja and the power supply is plugged into a functional outlet. When plugged in correctly, the power icon should illuminate with a flashing GREEN LED when charging and solid GREEN LED when it is fully charged. A full charge can take up to 3 hours to charge. 

 

If you are not seeing the power LED illuminate when you plug the charger in, wait ~15 seconds then check to see if the LED is flashing RED and GREEN. This LED combination is the Incorrect Charger Error and occurs when an incorrect charger is used. Use the provided Ninja charger. 

If the unit’s LEDs are not responding after being plugged in, try another outlet and if that does not work contact Ninja Customer Service at 1-877-646-5288.

Can I fly with the Ninja Blast™ Max?

You can fly with the cordless blender, but it must be placed in a checked bag. Make sure it is powered off and remove vessel from motor base before packing. 

Are the blades attached to the vessel/cup?

The Crush Blade Assembly stays inside the vessel. Blades cannot be removed from the vessel. Do not try to remove these blades or you risk lacerations from the blades. 

Do you offer replacement parts?

Replacement parts are offered on ninjakitchen.com/BC200 

What do the LEDs mean?

The LEDs on the motor base are there to give information on the blending status or if intervention is needed. Here are some of the most common LED colors and patterns you could see. 
 
Blend Programs Flashing WHITE: Vessel and base are not aligned. Ensure the vessel and motor base are assembled correctly. Install the vessel onto the motor base by rotating the vessel clockwise until you hear a click.  

Blend Programs Solid WHITE: Vessel and base are properly aligned, and you are ready to blend.

Power Icon Solid Green: unit is fully charged and ready to blend. 

Power Icon Flashing Green: unit is plugged in and charging. When the unit is fully charged, the light will turn solid green. 

Power Icon Solid ORANGE: Unit has about half the battery power left. Plug unit in using the provided charging cable to ensure you have enough battery power for your next few blends. 

Power Icon Solid RED: Unit is low on battery and needs charging. Plug unit in using the provided charging cable. A full charge may take up to 3 hours. 

Power Icon Flashing RED: Unit has no battery remaining and requires charging. Plug unit in using the provided charging cable. A full charge may take up to 3 hours.
 
Selected Blend Program Flashes PURPLE: Blades are blocked by ingredients in the vessel, or the load is too heavy for the motor. 

To solve for the blades being blocked by vessel contents (like frozen fruit or ice) shake the vessel to dislodge ingredients. If needed, turn the motor base off and open the lid to stir contents with a utensil. Return lid and re-blend. You can also turn the motor base and vessel upside down, restart a blend cycle, then turn the blender right side up. If there are any contents blocking the blades, this method ensures the blades can get up to speed before encountering the vessel contents. 

To solve for the heavy lad, add more liquid to loosen up the smoothie. 

Blending Programs Flashing ORANGE LEDs: Motor overheating error. Let motor base sit at room temperature to cool down for 60 minutes before next use. During this error, the motor base will not charge until its cooled down. 

Is Ninja Blast ™ Max cupholder friendly?

Ninja Blast ™ Max fits in most cupholders. The motor base is 3.25" wide. 

Can the sip lid lock into place for drinking?

Yes. The cover is designed to extend back and lock itself in place when you are drinking. When the sip lid cover is open, push it back and down until it clicks into place. This ensures the cover will not move when you are drinking out of the sip lid or pouring blended contents into a separate cup. 

The Ninja Blast™ Max comes in what colors?

Find more colors at NinjaKitchen.com. 

Are there compatible parts between Ninja Blast Max™ and Ninja Blast™?

No, the parts are not shared between Ninja Blast™ Max (BC200Series) and Ninja Blast™ (BC100 Series).