MC2000 Series Ninja Foodi™ PossibleCooker® PRO Plus - FAQs

All parts except the cooking base and thermometer are dishwasher safe.

No, harsh cleaners such as conventional oven or grill cleaners can degrade the nonstick coating of the cooking pot.

The Foodi Smart Thermometer and holder are hand-wash only with a damp cloth.

You can adjust the cook time when using the Slow Cook, Bake, Braise, Proof, Sous Vide, and Steam functions. You cannot adjust the cook time when using Sear/Sauté, Keep Warm, Oats, Rice, and Pasta functions.

If the unit runs out of water before the timer shows 0:00, the unit will pause and display "ADD WTR". Add water to the cooking pot. The unit will bring it to a boil and the timer will continue where it left off.

Use caution when removing the lid after cooking. ALWAYS lift and tilt the lid away from you when removing, using care to ensure water does not drip into the unit's base.

The lid is primarily made out of glass. The pot interior is nano ceramic coated aluminum with a nonstick coating which includes a cooking surface made PFAS free.

The unit will automatically turn off. If the unit has been off for a prolonged period of time due to power failure, dispose of any food in the cooking pot for health and safety reasons.

Unplug the unit and let it cool, then use a large towel to absorb as much water as possible. When the main housing is completely dry, you can use the unit again. If you experience difficulties, contact Customer Service at 1-800-365-0135. So we may better assist you, please register your product online at https://www.ninjakitchen.com/register/guarantee or have the product on hand when you call.

No, we do not recommend using this unit for deep frying.

Allow the unit to fully preheat for 5 minutes before adding ingredients to the cooking pot. This will allow the unit to come up to temperature so when ingredients are added, they will cook effeciently.

The temperature on the Braise function hovers around 210°F (99°C) so liquids will bubble slightly but not come to a full boil.

There are two ways that water can be removed from the lid: 1. Dab the area that has water in it with a paper towel, then place the lid on a drying rack to air-dry overnight. 2. Using the lid to cook again will cause the water to evaporate.

The thermometer is designed to be used through the lid; however, for smaller portions of protein the thermometer will need to be used without the lid.

Two things can cause this noise: 1. Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/crackling/hissing sound. This is normal and will not affect cooking performance. 2. As the lid heats up and the glass and stainless steel start to expand slightly, the thermal expansion can create a noise. There is no need for concern.

There are two ways that we recommend water to be removed from the lid: 1. Dab the area that has water in it with a paper towel, then place the lid on a drying rack to air-dry overnight. 2. Using the lid to cook again will cause the water to evaporate.

It can be found on top of the box, on the top side of the unit. It is neatly placed in the thermometer holder.

Please follow the recommendations in our Quick Start Guide (chart below) on how to place the thermometer based on your food type. Note: If you need to remove the lid during cooking, make sure to remove thermometer from lid first. You will need to reinsert the thermometer once the lid is placed back on the pot.

It is safe to leave the unit plugged in and cooking when using the Slow Cook function.

You can put the cooking pot in the refrigerator, but we do not recommended putting it in the freezer.

Yes, the pot and lid are oven safe up to 500°F.

No, the cooking pot is not microwave safe.

No, the cooking pot cannot be used on a stovetop or stove. Do not place the unit on the stove during use or for storage.

This indicates that the Rice, Pasta, Oats function has started and is actively cooking.

We recommend non-metal utensils to avoid scratching the surface of the cooking pot. You can also use the rice spoon.

The Sear/Sauté function has a built-in preheat time of around 5 minutes and will provide the best out-put, but it is not required.

The cooking pot is not inside the cooking system. Insert the pot.

You may have set the timer to hours rather than minutes. When you set the time, the display will show HH:MM and the time will increase/decrease in 1-minute increments.

The unit will shut off if no cook function is started within 10 minutes of turning on the power.

Discoloration is normal for the cooking pot of this unit, especially when cleaned in a diswasher. To reduce the chances of discoloration and extend the life of the nonstick coating, handwash the pot.

The unit weighs approximately 12.5 pounds.

Length 16.2" x Width 5.4" x Height 11.1"

This unit draws 1400 watts

This unit will draw more than 10 amps at full power. If the unit is plugged into an outlet on a 10-amp breaker, it may trip the breaker. If the unit is plugged into an outlet on a 15-amp circuit breaker along with another items/appliances in use, it may trip the breaker. Try using a different outlet. Otherwise, contact a licensed electrician for assistance.

The cooking pot capacity is 8.5 quarts.

Yes. It is safe to use parchment paper and aluminum foil in the cooking pot. The use of aluminum foil is suggested in some recipes.

The unit counts up with functions including Sear/Sauté and Keep Warm to track elapsed time at temperature. This allows you to accurately determine how long the unit has been on at the designated function (like a stop watch), while leaving the cook time up to user discretion.

Some functions do not include a timer function because the cook time is up to user discretion.

The exterior coating may get marks on it over repeated use. Some of these marks can be removed by hand washing.

Please store thermometer in holder provided when not in use.