CI100 Series Ninja® Foodi® Power Mixer System FAQs

This article contains the FAQs for the CI100 Series Ninja® Foodi® Power Mixer System. This supports the following product SKUs CC100CCO, CI100, CI100C, CI100CCO, CI101, CI101C, CC101CO, CC105A, CI101H and CI105BRN.

General Questions

Does the whisk have to go in a certain slot on the hand mixer?

No, the whisk can be installed into either slot on the hand mixer attachment. Do NOT install a beater or any other accessory into one of the open slots when the whisk is installed.

What does the TURBO setting mean?

Turbo is the highest speed the motor can run. Pressing turbo in hand mixer or immersion blender modes quickly jump to the highest speed.
On the immersion blender control panel: while continously holding the power button to blend, press and hold the TURBO button to ramp up to high speed. Release to return to low speed. Both buttons must be held together to reach high speed.
On the hand mixer control panel: press the power button and then hold TURBO to quickly jump to the highest speed. Release to return to lower speeds.
On the chopper control panel: The TURBO button is disabled when using the chopper attachment.)

Why can I only get 1 of the beaters to fit in the hand mixer?

The beaters are designed to fit into specific slots in the hand mixer attachment. Insert the beater with the collar into the slot with the diagram showing a collar. You will hear a slight click when locked into place.

Can I stop the hand mixer from a high speed setting?

Press the power button to begin mixing on speed 1. Press the up arrow to increase the speed and press the down arrow to reduce the speed. To power off press the power button again.

How do I install the immersion blender attachment to the power base?

Install the immersion blender attachment to the power base by aligning the arrow on the power base with the arrow on the immersion blender attachment. Then, push the power base onto the attachment to lock into place.

How do I install the hand mixer attachment to the power base?

Install the hand mixer attachment to the power base by aligning the arrow on the power base with the arrow on the mixer attachment. Then, push the power base onto the attachment to lock into place.

Does the chopper have more than 1 speed setting?

Press and hold the power button to process. Use short presses for short pulses and long presses for long pulses.

Does the power cord swivel from side to side?

No, the power cord is fixed in position.

How long is the power cord on this mixer?

The power cord is 5 feet long.

How long is the immersion blender attachment?

The immersion blender attachment is 9.5 inches long.

Is the bell guard plastic or silicone?

The bell guard on the immersion blender head is made of plastic.

Is there a way to keep the unit on, or do I have to hold the power button the whole time?

When using the immersion blender attachment or chopper (not included in all models), the power button must be held down to process. Holding the power button continuously to blend ensures that the blade only runs when you're in control.
When using the hand mixer attachment, press the power button once to begin mixing, then use the up and down arrows to control the speed.

Will the immersion blender fit in a regular mouth mason jar?

No, the immersion blender head is larger than a standard mason jar opening.

Are all parts of the unit lead-free?

Yes, all parts are lead free.

Is the plastic on the immersion blender head heat resistant?

Yes, the immersion blender attachment pan guard is heat resistant. Remove the attachment from the recipe after blending is complete and do not expose to extreme temperature changes.

Why is the Chopper Bowl leaking?

DO NOT fill above chopper Max Fill Line. Ensure the chopper processing lid is fully secured to the chopper bowl before processing.

Why is the power base and/or accessories warm?

After processing tough ingredients, such as thick batters or soups, the power base, and the parts of the attachments/accessories that attach to the power base, may be warm for up to an hour. Disassemble all components and allow the unit to rest before using again.

What is the plastic portion on the immersion blender head?

The plastic portion on the immersion blender head is a pan guard that is built onto the attachment to avoid scratching pots and pans.

 

Blending

Why are my ingredients not blending when using the immersion blender attachment?

When blending frozen fruits or ice be sure there is enough liquid covering the ingredients. The container should be large enough for the blender head to be fully submerged in the ingredients, along with ample room in the container to avoid overflowing and splashing.

Can I blend frozen fruit with the immersion blender?

Yes, frozen fruit and ice can be blended with the immersion blender. Ensure there is enough liquid in the recipe to cover the frozen ingredients and to fully submerge the blender head.

Can this be used to make leafy green smoothies?

Yes, the immersion blender attachment can be used to make smoothies or green drinks. The container should be large enough for the blender head to be fully submerged in the ingredients, along with ample room in the container to avoid overflowing and splashing.

What is the least amount of food it can blend?

There should be enough ingredients in the container that the blender head can be fully submerged with ample room in the container to avoid overflowing and splashing.

Can the immersion blender attachment or chopper grind spices?

No, do not dry grind with the immersion blender attachment or chopper attachment (not included in all models).

Does the immersion blender attachment crush ice?

Yes, the immersion blender attachment can crush ice and frozen fruit but the recipe must also contain liquid to process. The liquid should be enough to cover the frozen ingredients and the blender head must be fully submerged.

 

Cleaning

Which attachments are dishwasher safe?

The immersion blender attachment, beaters, whisk, dough hooks, chopper bowl, chopping blade assembly, chopper storage lid, and blending vessel and lid are all dishwasher safe.
The power base, hand mixer attachment and chopper processing lid are NOT dishwasher safe.

How do I clean the power base?

Wipe power base with a clean damp cloth. Make sure the connection area of the power base is clean and dry before use.
DO NO submerge or dish wash.

How do I clean the hand mixer attachment or chopper processing lid?

Wipe the hand mixer attachment or chopper processing lid with a clean damp cloth. DO NOT submerge or dish wash.

 

Mixing

Can I use the beaters in pots and pans?

For best results use the beaters in a round mixing bowl with ample room to prevent splashing and to incorporate all ingredients.

Will the mixer "stand up" or does it lean on the beaters?

The mixer can stand on its end with the beaters installed. Be sure the ingredients have been removed from the beaters when placing the hand mixer in the upright position.

Can the hand mixer attachment mix through thick doughs?

Use the dough hooks (not included in all models) to make yeasted dough, such as pizza or pretzel dough.
Use the beaters to power through doughs, such as cookie dough and quick breads.