This article contains the FAQs for the OG700 Series Ninja® Woodfire™ Outdoor Grill. This supports the following SKUs: OG700, OG701, OG701C, OG701RD, OG701BK, OG750, OG751, OG751RD, OG701LW, OG701LWC, OG751BK, OG705CO, OG705A, OG701A, OG702QBL, OG702QGN, OG702QGY and OG702QRD.

Operational Questions
How do I pause the unit so I can check my food?
If you open the hood during a cooking function (except for Grill or if you enabled Woodfire Flavor Technology), the unit automatically pauses.
Will the thermometer grip melt if it touches the hot grill grate?
No, the grip is made of a high-temperature silicone that can handle the Ninja Woodfire™ Pro Outdoor Grill With Built-In Thermometer's high temperatures.
Why did a circuit breaker trip while using the unit?
The unit uses 1760 watts of power, so it must be plugged into an outlet on a 15-amp circuit breaker. Using an outlet on a 10-amp breaker will cause the breaker to trip. It is also important that the unit be the only appliance plugged into an outlet when in use. To avoid tripping a breaker, make sure the unit is the only appliance plugged into an outlet on a 15-amp breaker.
Why is my unit not powering on?
To power on the unit, rotate the dial clockwise out of the "OFF" position. If the unit is still not powering on, make sure that it is plugged in or try a different outlet. If the unit is still not powering on, please contact Customer Service at 1-855-427-5125.
When do I press the Woodfire Flavor Technology Button?
Press the Woodfire Flavor Technology button before pressing "Start" in order to add smoke when using the Grill, Air Crisp, Roast, Bake, or Dehydrate functions. You do not need to press the Woodfire Flavor Technology button when using the Smoker function.
Can I turn off Woodfire Flavor Technology?
If you pressed Woodfire Flavor Technology and already started your cooking function by pressing "START", you can press the Woodfire Flavor Technology button again to turn it off if the ignition cycle is less than 75% complete (indicated by the progress bar on the display screen). If pellets have fully ignited and the grill has transitioned to the preheat cycle (indicated on the display screen), you cannot turn Woodfire Flavor Technology off.
Can I plug the unit into an RV outlet?
Only if the RV outlet can provide up to 15A of 120V power.
Can I plug the unit into a car, SUV, or truck outlet?
Only if the car, SUV, or truck outlet can provide up to 15A of 120V power.
Can I use an extension cord?
Yes, connect to a properly 3-prong grounded GFI outlet only and use the correct recommended cord.
Use only outdoor extension cords marked as "SJOW" and "suitable for use with outdoor appliances." For cords up to 25 feet, use 14-gauge. For 25 to 50-foot cords, use 12-gauge. Cords longer than 50 feet are not recommended. Using the incorrect cord could lead to the cord overheating, melting, and/or a drop in voltage. A drop in voltage can increase preheat times and impact cooking performance and/or cook times.
Use only outdoor extension cords marked as "SJOW" and "suitable for use with outdoor appliances." For cords up to 25 feet, use 14 gauge. For 25 to 50-foot cords, use 12-gauge. Cords longer than 50 feet are not recommended. Using the incorrect cord could lead to the cord overheating, melting, and/or a voltage drop. A voltage drop can increase preheat times and impact cooking performance and/or cook times.
Can I use the unit when it is raining or snowing?
Yes, be sure to read through all safety instructions in the instruction booklet before use. Preheat times could be impacted depending on severity of weather.
Can I use the unit inside?
No, this unit is for outdoor use only.
Where should I store my built-in thermometer?
A thermometer holder comes with the unit. Wrap the thermometer around the provided holder, then slide holder on to the storage compartment below the control panel.
"What is the difference between Smoker and Woodfire Flavor Technology?"
The smoker function is for low and slow smoking for BBQ classics like ribs and pulled pork.
Woodfire Flavor Technology allows you to add smoke when using the Grill, Air Crisp, Bake, Roast, or Dehydrate functions.
Why is grease not draining properly?
Ensure the grill is placed on a flat, level surface before use and grease drainage hole is not clogged.
How do I know if the grease tray is fully inserted?
The grease catch is completely installed into the unit when you can no longer push it in anymore. It does not extend all the way to the front of the unit as it is not the full length of the underside of the unit. It is ok for the handle/finger purchase area to stick out the back of the unit when the tray is full installed, this is for ease of access. The tray will have a bit of wiggle room from right to left, as this allows the tray to be able to slide out easily and not get jammed/slosh grease around.
Cleaning your Outdoor Grill
Is this grill dishwasher-safe?
The pellet scoop is dishwasher-safe. The unit base, grill grate, crisper basket, grease tray, smoke box, thermometer (only available on OG751 model), and thermometer holder are not dishwasher-safe. Be sure to clean all accessories and the main unit after each use.
How should I clean the unit and accessories?
"The grill should be cleaned thoroughly after each use. ALWAYS let the appliance and accessories cool before cleaning.
How do I clean the creosote buildup in the smoke box?
We recommend using a wire brush to remove creosote buildup, if desired.
When should I empty the smoke box?
Always let the unit and accessories cool before cleaning. Once cooled, remove the smoke box and safely discard all contents after every use.
How should I clean the unit and accessories?
The grill should be cleaned thoroughly after each use. ALWAYS let the appliance and accessories cool before cleaning.
• Unplug the grill from the power source before cleaning. Keep the hood open after removing your food to allow the unit to cool more quickly.
• Remove smoke box and safely discard all contents after every use.
• The pellet scoop is dishwasher-safe. The Grill Grate, Crisper Basket, Grease Tray, and Smoke Box are not dishwasher-safe.
• Carefully remove cooled grease tray from back of unit and safely discard grease contents after each use. Hand-wash grease tray in warm, soapy water.
• Cleaning of the smoke box is not required. However, if desired, a wire brush can be used to remove extra creosote.
NOTE: DO NOT use liquid cleaning solution on the smoke box.
• The inner hood should be wiped down with a damp towel or cloth after each use to deodorize the unit and remove any grease.
• If food residue or grease is stuck on the grill grate or any other removable part, soak in warm, soapy water before cleaning.
• Remove nonstick grill grate and nonstick crisper basket (if used) after each use and hand-wash with warm, soapy water.
• Gently wipe down the inside of the hood with a damp cloth.
NOTE: NEVER use abrasive tools or cleaners. NEVER immerse the main unit in water or any other liquid. DO NOT place in dishwasher.
• When stacking the coated accessories to store, place a cloth or paper towel between.
Why is there some orange discoloration inside my unit, underneath the heating element?
The base liner underneath the bottom heating element may have some visible discoloration. This is a result of our normal manufacturing process. The unit has not been previously used.
Cooking and Preheating
How do I clean the smoke box?
It is not required to clean the smoke box after every use. We recommend using a wire brush to remove extra creosote after every 10 uses. Note: DO NOT use liquid cleaning solutions on the smoke box.
Why is my food overcooked or undercooked even though I used the thermometer?
It is important to insert the thermometer lengthwise into the thickest part of the ingredient to get the most accurate reading. Make sure to allow food to rest for 3-5 minutes to complete cooking. For more information, refer to the Owner's Guide in the "Using the Built-In Thermometer" section or refer to the "Smart Cook System" section on pages 10-13 of the Quick Start Guide.
Should I use any oils or nonstick sprays when smoking?
No, we do not recommend using any oils or nonstick sprays when smoking because smoke will not adhere to the food as well.
My food is burnt.
Do not add food until recommended preheat time is complete. For best results, check progress throughout cooking and remove food when desired level of brownness is achieved. Remove food immediately after the cook time is complete to avoid overcooking.
Can I batch cook with this unit?
If batch cooking meats, for best results, we recommend closing the hood in between batches and running the programmed function for 2-3 minutes before adding more food.
If you are using Woodfire Flavor Technology and would like to run back-to-back smoking sessions, we recommend refilling the smoke box using the pellet scoop when half the pellets have burned. DO NOT refill more than 1 or 2 times. DO NOT reignite pellets.
Why does my food not taste smokey enough?
Smoke taste is based on personal preference, and therefore, will vary from person to person. There are many factors that affect the smokiness of food. The following factors will help with smoke absorption and a stronger smoke flavor.
. Keep ingredients cold before putting them on the grill.
. Do not use any oils or nonstick sprays.
. Smaller food loads, vegetables, and ground meat absorb more smoke.
. Foods with more moisture.
. Foods with higher fat content.
. Cooking at a higher temperature.
Can the grill be used indoors?
No, this appliance is for outdoor household use only. Do not use any of the cooking functions indoors.
What are the temperature ranges for each setting?
Grill: LOW (400°F), MED (450°F), or HIGH (500°F)
Smoker: 145–400°F
Air Crisp: 300–450°F
Bake: 250–400°F
Roast: 250–425°F
Dehydrate: 80–195°F
Broil: 500°F
Can I cook with the hood up?
Yes, only the Grill function allows you to do hood up cooking. NOTE You can not use woodfire technology when cooking with the hood up.
How do I cook with the hood up?
To use the hood up feature, turn the dial to the Grill function, set your desired temperature & time, then press start to initiate preheat. The grill has to preheat with the lid closed. Once preheat finishes, ADD FOOD will appear on the screen. You can now keep the lid open and add food to the grill. The timer will begin counting down after 30 seconds, and you will be cooking with bottom heat only.
How big of a turkey can I fit in my unit?
No bigger than 10lbs, but due to the height of the grill we recommend spatchcocking to fit an 8-10lb turkey. Spatchcocking is when you cut out the backbone of the turkey and are able to lie it flat. It helps to cook the turkey faster and lower the height of it.

How do I pause the unit so I can check my food?
If you open the hood during a cooking function (except for Grill or if you enabled Woodfire Flavor Technology), the unit automatically pauses.
Why does the preheat progress bar not start from the beginning?
When the unit is warm from previous use, it will not require the full preheating time.
Can I cancel or override preheating?
Preheating is highly recommended for best results, but you can skip it by pressing and holding the START/STOP button for 4 seconds.
Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
How do I know when preheat is complete?
At the start of preheat, the progress bar will begin to illuminate. Once preheat is complete, the progress bar will stop and the unit will display "ADD FOOD". Preheat time varies depending on function and temperature.
If you are using Woodfire Flavor Technology, the pellets will go through an ignition cycle (IGN), then the grill will begin preheating (PRE).
Preheat times vary by function and unit temperature.
GRILL: approx. 12–20 minutes.
AIR CRISP, BAKE, ROAST: 3 minutes.
SMOKER, DEHYDRATE, BROIL: No preheat.
If you are not using Woodfire Flavor Technology, preheat times will be 5–7 minutes faster.
Why is preheating taking so long?
Preheat times vary by function and unit temperature.
GRILL: approx. 12–20 minutes.
AIR CRISP, BAKE, ROAST: 3 minutes.
SMOKER, DEHYDRATE, BROIL: No preheat.
If you are not using Woodfire Flavor Technology, preheat times will be 5–7 minutes faster.
Using the unit in inclement weather with heavy rain could cause longer preheat times.
We recommend using only extension cords marked with letters "SJOW" and stating, "suitable for use with outdoor appliances." Longer cord length may also cause longer preheat times. We recommend using the shortest outdoor-rated extension cord that fits your outdoor grill setup.
While preheating is strongly recommended for best results, you can skip it by pressing and holding the START/STOP button for 4 seconds. "ADD FOOD" will flash across the screen. Open the hood and place ingredients in the unit. Once the hood is closed, cooking will begin and the timer will start counting down.
Smoking Questions
Should I use any oils or nonstick sprays when smoking?
"No, we do not recommend using any oils or nonstick sprays when smoking
When should I empty the smoke box?
Always let the unit and accessories cool before cleaning. Once cooled, remove the smoke box and safely discard all contents after every use.
Why does my food taste too smokey?
Smoke taste is based on personal preference, and therefore, will vary from person to person. There are many factors that affect the smokiness of food. The following factors will help reduce smoke absorption for a milder smoke flavor.
- Allow ingredients to come to room temperature before putting them on the grill.
- Use oils or nonstick sprays.
- Larger food loads, absorb less smoke.
- Foods with less moisture
- Foods with less fat content
- Cooking at a lower temperature
Why does my food not taste smokey enough?
Smoke taste is based on personal preference, and therefore, will vary from person to person. There are many factors that affect the smokiness of food. The following factors will help with smoke absorption and a stronger smoke flavor.
- Keep ingredients cold before putting them on the grill.
- Do not use any oils or nonstick sprays.
- Smaller food loads, vegetables, and ground meat absorb more smoke.
- Foods with more moisture
- Foods with higher fat content
- Cooking at a higher temperature
Why is the inside of my smoke box turning black?
When wood products are burned slowly, they produce a thick, sticky compound called creosote, which condenses on the relatively cool smoke box walls and ductwork above the smoke box. Once it bakes on and cools, this creosote layer becomes quite brittle and can readily be scraped off if the accumulation becomes unsightly or interferes with pellet door closure.
Pellets Questions
When should I add pellets to the smoke box?
Use the Ninja pellet scoop to fill the smoke box with Ninja woodfire pellets. Pellets need to be added before starting a cooking function that is compatible with Woodfire Flavor Technology (Smoker, Grill, Air Crisp, Bake, Roast, Dehydrate).
When using the SMOKER function, you can add more pellets once the first batch has fully burned. Press and hold the Woodfire Flavor Technology button for 3 seconds to ignite new full box of pellets.
To run back-to-back smoking sessions, we recommend refilling the smoke box using the pellet scoop when half the pellets have burned. DO NOT refill more than 1 or 2 times. DO NOT reignite pellets.
Do I need to completely fill the smoke box with pellets?
Yes, always fill the smoke box to the top. We've perfected the amount of pellets needed for each smoke session. Regardless of the function or food load, the unit will burn through them appropriately.
Where should I keep my pellets stored?
Always store pellets in a dry area. Any moisture in the pellets can compromise ignition and quality of smoke flavor.
How do I dispose of burnt pellets after a cook cycle?
Pellets may continue to burn after cook time is complete. Do not touch or remove the smoke box until the grill has stopped smoking, pellets have completely burnt out, and the smoke box has cooled. At that point, remove the smoke box and safely discard cooled ash contents.
Wood ash is an excellent source of nutrients for plants. To use in your garden, lightly scatter on the soil or add it to your existing compost.
Can I add pellets during a cook cycle?
When using the SMOKER function, you can add more pellets once the first batch has fully burned. Press and hold the Woodfire Flavor Technology button for 3 seconds to ignite the new full box of pellets.
To run back-to-back smoking sessions, we recommend refilling the smoke box using the pellet scoop when half the pellets have burned. DO NOT refill more than 1 or 2 times. DO NOT re-ignite pellets.
Can I use wood chips instead of pellets?
No, this unit is only compatible with Ninja Woodfire Pellets.
What pellet flavors should I pair with specific food categories?
No matter which blend you choose, our pellets can be used with anything you make. Use the Robust blend for rich woodfire flavors and the All Purpose blend for a milder flavor. Both flavors pair great with whatever you make.
How long will the pellets burn while cooking?
Pellets will burn for approximately 30 to 90 minutes.
Do I need to use Ninja Woodfire Pellets?
Yes, for best results, performance, and flavor, use Ninja Woodfire Pellets when adding smoke. We do not recommend using other pellet brands, as Ninja Woodfire Technology was developed using Ninja pellets, and using other brands may cause ignition issues and unsatisfactory results for your food.
Control Panel and Thermometer Questions
"Add Food" appears on the control panel display.
The unit has completed preheating and it is now time to add your ingredients.
"Shut Lid" appears on the control panel display.
The hood is open and needs to be closed for the selected function to start/run.
"Plug in" appears on the control panel display.
The thermometer is not plugged into the jack on the right side of the control panel. Plug the thermometer in before proceeding. Press the thermometer in until you hear a click.
"E" appears on the control panel display.
The unit is not functioning properly. Contact Customer Service at 1-855-427-5125. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.
Why does the unit have a 1 to 9 scale for the Beef Preset?
Perception of what a specific internal "doneness" looks like differs from person to person, even restaurant to restaurant. The 1 to 9 scale provides a wide range of options for each doneness level so you can customize doneness to your liking.
"CLD" appears on the control panel display
Cold Smoking is to be used to provide smoke flavor to foods, this is not intended for cooking. When used on meat, poultry, or fish, this process should always be used in conjunction with a separate step to bring food up to food-safe internal temperatures. Reference USDA guidelines for food-safe temperature recommendations.
Will the thermometer grip melt if it touches the hot grill grate?
No, the grip is made of a high-temperature silicone that can handle the Ninja Woodfire™ Pro Outdoor Grill With Built In Thermometer's high temperatures.
Where should I store my built-in thermometer?
A thermometer holder comes with the unit. Wrap the thermometer around the provided holder, then slide holder on to the storage compartment below the control panel.
Product Specs
How long is the power cord?
The power cord is 48 inches long.
How much does the unit weigh?
30.6 lbs.
What are the unit dimensions?
23.62" W x 18.60"L x 13.31" H

What material is the grill grate made of?
The grill grate is aluminum with nonstick, high-heat ceramic coating. PTFE/PFOA free.
What are the outdoor grill stand dimensions?
The outdoor grill stand has he following dimensions:
- Height – 30 in
- Width -32 in
- Depth -23 in
