This article contains the FAQs for the GR100 Series Ninja Sizzle™ Smokeless Indoor Grill. This supports the following SKUs: GR100, GR100C, GR101, GR101A and GR101C.
Accessories
Are the coated accessories nonstick?
Yes, the grill plate and/or griddle plate are all nonstick and have a ceramic coating.
How do I install and remove the removeable splatter lid?
After allowing the unit to cool, remove the lid by opening it until it is approximately vertical. Then lift the lid straight up out of the hinge base.
To install the lid, hold it vertically with the handle facing up and the hinge pivots over the hinge base. Ensure that the flat sections of the hinge pivots are oriented vertically. Lower the lid hinge pivots into the hinge base, then close the lid.
Product Specs & General Questions
What is the capacity of the Grill/Griddle plate?
The Ninja Sizzle Grill is designed to feed 4-6 people.
What are the dimensions of the grill and griddle plate?
The Grill and Griddle plates are 14 3/8"(36.5cm) wide and 9 1/4" (23.5cm) deep.
What is the exterior of the unit made of?
The base of the unit is made of high-temperature plastic and powder-coated steel metal. The Splatter lid is made of Stainless Steel and high-temp plastic.
Can I use parchment paper in the Ninja Foodi Grill?
No, we do not recommend using parchment paper in the Sizzle Grill.
Can I use aluminum foil in the Ninja Foodi grill?
No, we do not recommend using aluminum foil in the Sizzle Grill.
How do I know if the unit is on?
When the unit is powered on, the flame icon will be illuminated--red.
Will the outside of the unit get hot?
Although the outside of the unit will heat up during cooking, the control panel and lid handle will remain cool to the touch.
Where is the power button located?
The Ninja Sizzle Grill does not have a power button. It will power on when you turn the temperature dial to select a temperature.
Why is the unit emitting smoke?
When using the Sizzle Grill always select the recommended temperature setting. Recommended settings can be found on the on-board Cook-Time Sticker and in the Quick Start Guide/Inspiration Guide. Make sure the splatter lid is installed. We also recommend that you use one of the following oils when grilling: almond oil, avocado oil, canola oil, grape seed oil, or vegetable oil.
How should I store the grill?
It is recommended to store the unit with a grill or griddle plate and lid installed. If you have an extra cooking plate it can be stored on top of the grill.
It is not recommended to store other items on top of your grill.
Why is the unit making a "ticking" noise when heating?
This noise is normal and is caused by the metal components expanding during heating.
It looks like there is flashing (or sparks) inside my grill when I turn the dial on or off.
This is expected behavior and does not affect the product quality, cooking output, or expected life of the grill. The grill is safe to use.
Cleaning
How do I clean the Ninja Sizzle Grill and griddle?
1. Unplug the unit from the wall outlet before cleaning.
2. To clean the main unit and the control panel, wipe them clean with a damp cloth.
3. The Splatter Lid is dishwasher safe. The grill grate and/or griddle plates are not dishwasher safe.
4. If food residue is stuck on the grill plate or griddle plate, place them in a sink filled with warm, soapy water and allow them to soak.
5. Air-dry or towel-dry all parts thoroughly after cleaning.
Cooking
Do I need to preheat the unit?
For best grilling results, always preheat the Sizzle Grill for 7 minutes (10 minutes for pancakes). Always wait for the unit to fully preheat before adding food. Adding food before the unit has finished preheating will cause the unit to take longer to come up to temperature and can potentially cause food to overcook.
How do I set the temperature?
Turn the temperature dial to the selected temperature.
How do I set the timer?
It is recommended to use an external timer (not included) when cooking on the Ninja Sizzle grill and Griddle
Does the unit automatically pause when I open it?
No, the unit does not pause when the lid is opened.
Can I adjust the temperature once the unit is running?
Yes, you can adjust the temperature at any point during cooking by using the temperature dial.
Should I place ingredients on the unit before or after preheating?
Always add ingredients after the unit has preheated for 7-10 minutes.
Do I need to defrost frozen foods before grilling them?
Yes, for best results, defrost food before grilling them.
Do I need to let my food rest?
After grilling meat, let it rest for 5–10 minutes before cutting it. As it rests, it will retain more moisture and stay juicy.
What type of oil should I use while grilling?
We recommend using one of the following oils when grilling: almond oil, avocado oil, canola oil, grape seed oil, or vegetable oil.
Note: Using olive oil will result in a higher smoke output.
My food is burned or overcooked.
Do not add food until recommended preheating time is complete. For best results, check progress throughout cooking, and remove food when the desired level of brownness has been achieved.
How do I develop char on my food?
Here are a few tips to develop char on your grilled foods:
• Make sure your grill is preheated before placing food in the unit. Preheating the grill ensures it is hot enough to create char.
•Ensure the grilling temperature for your food is the proper temperature. You can find recommended grill temperatures for different food types are in the instruction booklet.
•Let your food cook long enough to develop char.
•Make sure you have applied enough rub or seasoning to your food. We recommend using a low density, coarse ground kosher salt rub. This allows you to season liberally without over-salting, and results in a better char.